Social Impact Pledge
2026
Our purpose goes beyond providing equipment. We’re committed to understanding the needs and goals of each person we serve, and to connecting them with mobility and complex rehab solutions that make a real difference in their daily lives.
Our commitment
- Put the individual and their needs at the center of the decisions we make.
- Listen carefully and work collaboratively with clients, families, clinicians and care teams.
- Support access to appropriate mobility and complex rehab solutions that promote independence and participation.
- Approach every person with dignity, empathy and respect.
- Build lasting relationships based on trust, responsiveness and dependable support.
- Use our knowledge, experience and partnerships to contribute positively to the communities we serve.
- Keep learning and improving as we look for better ways to serve people with mobility needs.
How it shows up in our work
Honest guidance
We’ll tell you when an off-the-shelf product is enough and when a clinical evaluation is the better path.
Working with your care team
We coordinate with physicians, OTs and PTs so equipment matches clinical goals, and we help with the paperwork funding requires.
Clear costs up front
We explain what equipment costs, what insurance may cover and your share before services begin.
Support after delivery
Fitting, training, service, parts and repairs to keep people moving.
Accessible communication
Help by phone, information in other formats, and free language assistance when you need it.
Listening to feedback
Every concern is welcome, and our grievance process makes sure it’s addressed fairly.
For BlueBay Mobility, social impact isn’t separate from our business. It’s at the heart of why we exist. Our measure of progress starts with the difference we make in the everyday lives of the people we serve.
Learn more
BlueBay Mobility Inc.
3002 Dow Ave, Unit 312, Tustin, CA 92780, United States
Email: info@bluebaymobility.com
Phone: 1-888-959-0072 (toll free) · 949-522-3276