Talk to our mobility team
Questions about a complex rehab evaluation, a custom or power wheelchair, an online order, service and repairs, or rentals? Call, email or send a message. Our team in Tustin serves Orange County and Southern California, and we take online orders through our store.
How can we help?
Choose a topic to get to the right place faster, or use the form below for anything else.
Complex rehab evaluation
Custom manual or power wheelchairs, power seating, standing and positioning, fitted with your therapist.
How evaluations work → 🛒Online store & orders
Product questions, order status, compatibility and options for anything in our store.
Browse the store → 🔧Service & repairs
Troubleshooting, repairs, batteries and parts for mobility equipment we support.
Send a service request → 🏥Clinicians & referrals
OTs, PTs, physicians and facilities: include your facility name and best callback time.
Send a referral → 📅Rentals
Short-term mobility equipment for recovery, visitors and travel.
View rentals → 🧳Travel & folding power chairs
Compare 12 lightweight folding power chairs and ask which fits your car and plans.
Compare models →Send us a message
Tell us what you need and the best way to reach you. For a product question, include the product name or link. For service, include the make and model of your equipment.
Business hours
Monday – Friday: 9:00 AM – 5:00 PM (Pacific Time)
Closed weekends and major holidays. We aim to reply to all inquiries within one business day.
Contact form
A member of our team will get back to you as soon as possible.
Contact FAQ
How do I book a complex rehab evaluation?
Send us a message or call 1-888-959-0072. We’ll ask about your needs and your current chair, and explain what your physician and therapist need to provide. Then we coordinate the seating and mobility evaluation.
Can I visit your showroom?
Yes. We’re at 3002 Dow Ave, Unit 312, Tustin, CA 92780, open Monday to Friday, 9 AM to 5 PM Pacific. Please call ahead so we can have the right equipment ready.
I have a question about an online order. Who do I contact?
Email info@bluebaymobility.com or call 1-888-959-0072 with your order number, and our team will help.
Do you repair wheelchairs and power chairs?
We provide service and repairs for the mobility equipment we support. Send us the make and model and a short description of the problem, and we’ll let you know the next steps.
I’m a clinician. How do I refer a patient?
Use the contact form or call us. Include your facility name, the patient’s needs and your best callback time, and we’ll coordinate with you directly.
Prefer to shop now?
Browse power chairs, scooters, rollators, beds and more with current pricing.