Non-Discrimination Notice
Last updated: October 15, 2026 · BlueBay Mobility Inc.
1. Our commitment
BlueBay Mobility Inc. complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability or sex. BlueBay Mobility does not exclude people or treat them differently because of race, color, national origin, age, disability or sex. We also comply with California law, which prohibits discrimination on additional grounds, including religion, sexual orientation and gender identity.
2. Free aids and services
We provide free aids and services so people with disabilities can communicate effectively with us, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats)
- Reasonable modifications to our policies and procedures
We provide free language services to people whose primary language is not English, such as:
- Qualified interpreters
- Information written in other languages
If you need these services, contact us at 1-888-959-0072 (TTY: 711) or info@bluebaymobility.com.
3. Language assistance
ATTENTION: If you speak a language other than English, free language assistance services are available to you. Call 1-888-959-0072 (TTY: 711).
ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-888-959-0072 (TTY: 711).
注意：如果您使用繁體中文，您可以免費獲得語言援助服務。請致電 1-888-959-0072（TTY：711）。
CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-888-959-0072 (TTY: 711).
PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-888-959-0072 (TTY: 711).
주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-888-959-0072 (TTY: 711) 번으로 전화해 주십시오.
4. If you believe we failed to provide these services
If you believe BlueBay Mobility has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability or sex, you can file a grievance with our Civil Rights Coordinator:
Civil Rights Coordinator, BlueBay Mobility Inc.
3002 Dow Ave, Unit 312, Tustin, CA 92780
Phone: 1-888-959-0072 (TTY: 711)
Email: info@bluebaymobility.com
You can file a grievance in person, by mail, by phone or by email. If you need help filing, the Civil Rights Coordinator is available to help you. See also our Complaint & Grievance Procedure.
5. U.S. Department of Health and Human Services
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, online through the Office for Civil Rights Complaint Portal, or by mail or phone:
U.S. Department of Health and Human Services
200 Independence Avenue SW, Room 509F, HHH Building, Washington, D.C. 20201
Phone: 1-800-368-1019 · TDD: 1-800-537-7697
Complaint forms: hhs.gov/ocr/complaints
6. About this notice
This notice is provided in line with Section 1557 of the Affordable Care Act and its regulations (45 C.F.R. Part 92). For questions, contact us at 1-888-959-0072 or info@bluebaymobility.com.