Terms & Conditions

1. Company Information

2. Acceptance of Terms

By using this website or engaging our services, you confirm that you:

• Are at least 18 years of age
• Agree to comply with these Terms
• Accept all applicable laws and regulations

If you do not agree, please do not use our website or services.

3. Products and Services

BlueBay Mobility Inc provides:

• Mobility equipment sales
• Equipment rentals
• Accessibility products
• Delivery, setup, and installation services
• Consultations and assessments

Product availability, specifications, and pricing may change without notice.

4. Orders and Payments

• All orders are subject to acceptance and availability.
• Prices are listed in U.S. dollars unless otherwise stated.
• Payment must be completed prior to shipment, delivery, or installation unless otherwise agreed in writing.
• We reserve the right to cancel or refuse any order.

Payments are securely processed through third-party providers.

5. Equipment Rentals

For rental equipment:

• Equipment remains the property of BlueBay Mobility Inc.
• Rental fees are billed according to agreed rental terms.
• Customers are responsible for reasonable care and proper use.
• Loss, theft, misuse, or damage beyond normal wear may result in additional charges.
• Rental periods continue until equipment is returned or collected.

6. Delivery and Installation

Delivery or installation dates are estimates only. BlueBay Mobility Inc is not responsible for delays caused by:

• Weather conditions
• Manufacturer or shipping delays
• Site readiness issues
• Permit or construction requirements

Customers must ensure safe and accessible installation conditions.

7. Returns and Refunds

Due to hygiene and medical safety regulations:

• Certain medical and accessibility products may be non-returnable.
• Opened, used, or installed equipment may not qualify for return.
• Approved returns may be subject to restocking fees.

Return eligibility is determined at our discretion. Please review our full Return & Refund Policy for details.

8. Warranty Disclaimer

Manufacturer warranties apply where provided. BlueBay Mobility Inc does not guarantee that:

• Equipment will meet every individual medical need
• Products prevent injury or medical complications

Customers should consult healthcare professionals regarding equipment suitability.

9. Limitation of Liability

To the maximum extent permitted by law, BlueBay Mobility Inc shall not be liable for:

• Indirect or consequential damages
• Loss of income or business interruption
• Injuries resulting from improper use or unauthorized modification

Our total liability shall not exceed the amount paid for the product or service.

10. Website Use

Users agree not to:

• Use the website for unlawful purposes
• Attempt unauthorized access to systems
• Upload malicious software
• Interfere with website operation

We reserve the right to restrict access for violations.

11. SMS Communications

By providing your phone number, you consent to receive SMS communications related to orders, deliveries, service updates, and customer support. Message frequency varies. Message and data rates may apply.

12. Intellectual Property

All website content including logos, images, text, designs, and branding are the property of BlueBay Mobility Inc and may not be copied or reproduced without permission.

13. Privacy

Your use of our services is also governed by our Privacy Policy.

14. Governing Law

These Terms shall be governed by the laws of the State of California, without regard to conflict of law principles.

15. Changes to Terms

We may update these Terms at any time. Updated versions will be posted on this page with a revised effective date. Continued use of our website constitutes acceptance of revised Terms.