Accessibility Statement

Our Commitment

Applicable Standards and Laws

Our accessibility program is informed by the following legal standards and guidelines:

• Americans with Disabilities Act (ADA), Title III — Prohibits discrimination against individuals with disabilities by businesses open to the public, including digital properties.
• California Unruh Civil Rights Act — Provides additional protections against discrimination for California residents. Each violation carries statutory damages of $4,000 plus attorney fees.
• Section 504 of the Rehabilitation Act of 1973 — Prohibits discrimination on the basis of disability by entities receiving federal financial assistance.
• WCAG 2.1 Level AA — The internationally recognized technical standard for web accessibility, which serves as the benchmark for ADA compliance in digital environments.
• California Government Code §§ 7405, 11135, 11546.7 — Applicable accessibility requirements for entities interacting with state programs.

Accessibility Features on This Website

Known Limitations

While we are committed to full WCAG 2.1 Level AA conformance, some areas are still being improved:

• Some older uploaded PDF documents may not yet be fully accessible. We are working to remediate these or provide accessible alternatives.
• Some third-party embedded components (such as payment processors) may have their own accessibility limitations. Please contact us for assistance.
• Product images in our online store are being reviewed to ensure all items have complete, descriptive alt text.

We conduct accessibility reviews on a regular basis and prioritise remediation of identified issues.

How to Report an Accessibility Issue

We actively encourage feedback from users who experience barriers on our website. If you encounter an accessibility problem, please contact us:

When reporting, please include the URL of the page, a description of the issue, and the assistive technology you were using (if any). We will acknowledge your report within 2 business days and aim to resolve or provide an accessible alternative within 10 business days.

If you need information from our website in an alternative format (large print, audio, plain text), we will make every reasonable effort to provide it.

Alternative Service Access

If any part of our website creates a barrier to accessing our services, you are always welcome to reach us by phone or email. Our staff can assist you with:

• Requesting a CRT evaluation by phone
• Getting product information read to you or sent in a different format
• Completing a service inquiry or form with staff assistance
• Receiving documentation in large-print or plain-language format

Third-Party Content

Our website may link to or embed content from third-party platforms (such as payment processors, video platforms, or social media). We do not control these platforms and cannot guarantee their accessibility. We encourage users to contact third parties directly or to contact us for an accessible alternative.

Ongoing Commitment

Accessibility is not a one-time project — it is an ongoing commitment. BlueBay Mobility Inc reviews this statement and conducts accessibility evaluations at least every six months and following any significant changes to our website. We welcome your feedback as we work toward full conformance.

Statement Date: May 10, 2026  ·  Next Review: November 2026  ·  BlueBay Mobility Inc  ·  Tustin, CA 92780
This statement addresses ADA Title III, California Unruh Civil Rights Act, and WCAG 2.1 Level AA requirements.