Accessibility Statement
Updated: October 15, 2026 · Next review: April 2027 · BlueBay Mobility Inc.
1. Our commitment
WCAG 2.1 AA
We’re working to make bluebaymobility.com conform to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA, published by the World Wide Web Consortium (W3C), so that people who use screen readers, keyboard-only navigation, screen magnification, voice control and other assistive technologies can use our site. We also follow newer WCAG 2.2 guidance where practical.
Our efforts are guided by the Americans with Disabilities Act (ADA) and California’s Unruh Civil Rights Act, which protect people with disabilities from discrimination by businesses open to the public.
2. What we do to support accessibility
Perceivable
Text alternatives for meaningful images, color contrast checks, headings that follow a logical order, and information that isn’t conveyed by color alone.
Operable
Menus, search, product options and forms designed to work with a keyboard, visible focus indicators, and no flashing content.
Understandable
Page language declared for screen readers, consistent navigation, and form fields with clear labels and error messages.
Robust
Standard, semantic HTML so content works with current browsers and assistive technologies.
Recent additions to the site, including the product search with live suggestions (use the arrow keys and Enter to choose a result, Esc to close) and the quote and evaluation request forms, were built with keyboard and screen-reader use in mind.
3. Known limitations
We’re still improving, and some areas may not yet fully meet our target:
- Product images: we’re reviewing our catalog to make sure every product has complete, descriptive alt text.
- PDF documents: some manufacturer brochures and older PDFs may not be fully accessible. Ask us for an accessible alternative.
- Third-party tools: embedded services, such as payment processing, maps and manufacturer content, are controlled by other companies and may have their own limitations.
If you run into any of these, contact us and we’ll provide the information or complete the task with you another way.
4. Report a barrier or request help
- Emailinfo@bluebaymobility.com, subject: “Website accessibility”
- Call1-888-959-0072 or 949-522-3276, Mon–Fri, 9–5 PT
- Tell usThe page address, what happened, and any assistive technology you use
- We respondWe’ll acknowledge within 2 business days and aim to fix it, or provide an alternative, within 10 business days
5. Other ways to access our services
You never have to use the website to get help from us. Our team can:
- Take a complex rehab evaluation request by phone
- Read product information to you, or send it by email in another format
- Help you place an order, request a quote or complete a form by phone
- Provide documents in large print or plain language
6. Ongoing review
Accessibility is an ongoing commitment. We review our website and this statement at least every six months and after major site changes, and we use feedback from people who use assistive technology to guide improvements.
7. Contact
BlueBay Mobility Inc. – Accessibility
3002 Dow Ave, Unit 312, Tustin, CA 92780, United States
Email: info@bluebaymobility.com
Phone: 1-888-959-0072 (toll free) · 949-522-3276
See also: Complaint & Grievance Procedure