Wheelchair & mobility services in Orange County
BlueBay Mobility provides complex rehab (CRT) evaluations, custom wheelchair seating, power wheelchair setup, wheelchair repairs and equipment rentals from our Tustin location, serving patients, families and clinicians across Orange County and Southern California.
Our mobility services
From the first evaluation to years of maintenance, one team handles your equipment, so nothing gets lost between the clinic, the insurer and your home.
Complex Rehab (CRT) Evaluations
A specialist assessment, coordinated with your OT or PT, to match prescribed mobility equipment to your body, diagnosis and home.
- Joint evaluations with clinicians
- Documentation for funding
- Manual and power options compared
Custom Wheelchair Seating & Positioning
Configuration and fitting of custom manual wheelchairs, cushions, backs and positioning components for comfort, posture and skin protection.
- Ultralight rigid & folding chairs
- Pressure-relief cushions
- Adjustments as needs change
Power Wheelchair Selection & Setup
Power mobility assessment, delivery, programming and driver training, set up for your home, vehicle and daily routine.
- Mid, front & rear-wheel drive
- Tilt, recline & standing systems
- Controls and programming
Wheelchair & Scooter Repairs
Troubleshooting, repairs, batteries, tires and preventive maintenance to keep manual chairs, power chairs and scooters running reliably.
- Power chair & scooter repairs
- Batteries, tires & parts
- Preventive maintenance
Medical Equipment Rentals
Short and long-term rentals of hospital beds, wheelchairs, scooters, patient lifts, lift chairs and more, with delivery and setup in Orange County.
- Weekly & monthly terms
- Delivery & setup included options
- Ideal after surgery or a hospital stay
Home Delivery & Setup
Hospital beds, lift chairs, patient lifts and power mobility delivered, assembled and demonstrated in your home, with equipment shipped nationwide for online orders.
- Local delivery in Orange County
- Assembly and walkthrough
- U.S.-wide shipping online
What to expect from us
Contact or referral
Reach us directly, through your physician, or via your OT/PT.
Evaluation
A specialist assesses needs alongside your clinical team.
Funding & paperwork
We prepare documentation and work with your coverage.
Delivery & fitting
Equipment is delivered, configured and adjusted until it’s right.
Ongoing support
Repairs, adjustments and re-evaluations as needs change.
Funding guidance and local service
Insurance & funding
Complex rehab equipment is often covered when it is medically necessary. We help gather the clinical documentation, prior authorization and Letter of Medical Necessity your plan requires, and explain your options for private pay.
Coverage depends on your plan and medical need. Call us and we’ll confirm which plans we can bill and what applies to you.
Areas we serve
In-person evaluations, delivery, setup and repairs from our Tustin location at 3002 Dow Ave, Unit 312, plus online equipment sales shipped across the U.S.
Frequently asked questions
What is a complex rehab (CRT) evaluation?
It is an assessment by a mobility specialist, usually together with your occupational or physical therapist, to determine the wheelchair, seating and controls that fit your body, diagnosis and daily environment. The results support the documentation insurers require for custom equipment.
Do I need a doctor’s prescription?
For insurance-funded wheelchairs and complex rehab equipment, yes, a prescription and supporting clinical notes are normally required. For equipment you buy privately, such as rollators, transport chairs or lift chairs, no prescription is needed.
Do you repair wheelchairs and scooters you didn’t sell?
In most cases, yes. We service manual wheelchairs, power wheelchairs and mobility scooters from major manufacturers. Tell us the make, model and problem and we’ll confirm parts and timing.
Which areas do you serve?
We provide evaluations, delivery, setup and repairs in Tustin and throughout Orange County, including Irvine, Santa Ana, Orange, Costa Mesa, Anaheim and Newport Beach. Equipment purchased online ships anywhere in the United States.
How long does a custom wheelchair take?
Most custom chairs are built to order. Manufacturing can take one to several weeks, and total timing depends mainly on insurance authorization, which we track and follow up on for you.
Can I rent equipment instead of buying?
Yes. We rent hospital beds, wheelchairs, scooters, patient lifts, lift chairs and more on weekly or monthly terms, with delivery and setup available in Orange County.
Request an evaluation or service appointment
Tell us about the user’s needs, current equipment and goals. We coordinate with clinicians and referral partners and give you clear next steps.
Request an appointment